Permanent. Call Center, Customer Service Rep, Remote Customer Service. The campaign brings together mental health and wellbeing topics, content from our chosen charity partner Mind UK and gives us a platform to promote conversations. (Enter less keywords for more results. This policy describes the processing that may be associated with your personal data and informs you that your personal data may be transferred to Shell/Shell Group companies around the world. Its no wonder Shell energy have made 32.2 billion profit as there pricing structure and policies are outrageous. Be able to demonstrate excellent attention to detail. Projects and Locations, Shell New Energies Junction City, Biomethane Facility, Shell Downstream Bovarius, Biomethane Facility (Wendell, Idaho), Carson Renewable Compressed Natural Gas Fueling Site (Carson, California), Shell Downstream Galloway, Biomethane Facility (Plains, Kansas), Shell Downstream Friesian Biomethane Facility (Wendell, Idaho), Where Shell operates in the United States, The transition of our business to net-zero emissions. I interviewed at Shell Energy Retail (Coventry, England) in Jun 2018, I had a telephone interview which lasted about 15 minutes. Start Date: 7th November 2022 Our Journey: StateEscape, View Job specializations: Customer Service/HelpDesk. The process took 5 days. Exceed sales performance on a daily basis. San Jose Home Energy Audit, Energy Advisor San Jose, Energy Experts San Jose, Energy Assessment San Jose, San Jose Energy Audit, Residential Energy Audit San Jose An essential building block for workplace mental health is the ability to have open, honest conversations about mental health in the workplace. I interviewed at Shell Energy in Feb 2022. Ensure customers are engaged and comfortable by giving them straightforward and reliable service. Careers at Shell. Shell RechargePlus, View Sustainability News, A Journey of One Million Acres Begins with One Tree, Shell partners with REF to restore North Americas Amazon, Shell returns as lead sponsor for Houstons Green Office Challenge, Shells Lake Charles LNG team gets feet wet in Louisiana marshes, Partnering in Conservation for a Better Future, New Artificial Reefs to Attract Fish, Anglers and Divers, Shell volunteers and BTNEP work together on saving Marshes and Ridges, Helping Brook Trout get moving on upstream, Super Tree Planning and Planting for the next 100 years, NOAA, NFWF Announce Record $136 Million for Coastal Resilience, View Limited progression. Ways to save, View Focus operation excellence including cost optimization and minimization. DM 19-072 / NJ BPU No. Management The Shell Group and its approved recruitment consultants will never ask you for a fee to process or consider your application for a career with Shell. I applied online. Super friendly. Please note: We occasionally amend or withdraw Shell jobs and reserve the right to do so at any time, including prior to the advertised closing date. It all began with a presentation about the company, what they do, what they've achieved, and what working there would mean for you. This year were dedicating our Happy Heads Campaign to work/life balance, burnout and returning to the office as we move towards our hybrid ways of working, particularly how it can affect our mental wellbeing. Thank you for taking the time to share them here. Previous experience within the Broadband & energy industry . Customer Service Advisor salaries at Shell Energy Retail can range from 20,000 - 266,062 per year. Shell Motorsport, View Ways to Pay, View - The recognition programme is amazing with lots of recognition being sent and received from all areas of the business. Filter Found 7 of over 72 interviews Sort Popular Popular Most Recent Oldest first Easiest Most Difficult Interviews at Shell Energy Retail Experience Positive 86% Neutral 14% Getting an Interview Shell Pipeline, View Together we are a force for good, View At Shell Energy Retail Limited, we believe that home energy matters. She then asked me the usual questions like tell me a time when you gave excellent customer service etc . It's more than what boils the kettle or keeps the radiators warm. Shell RechargePlus, View Customer Support Hours. Pride month is a time for us to reflect on the progress weve made towards LGBTQ+ equality but also a time for us to acknowledge that we still have so much more to do. Easy to understand work. Shell Energy Permanent Expired Apply Job Title: Customer Service Advisor (Energy) (16 vacancies) Working Pattern: Full time 10:15 - 18:45 Monday - Friday with 1 in 3 Saturdays Location: Working in our vibrant Coventry office with some home working (Hybrid). As Lubricants Technical Advisor, you are going to deliver business outcome with more specific accountabilities as following: Focus on key accounts with Technology collaboration aligned. If you need assistance and information relating to your application or the recruitment process you can contact us. Shell Energy Permanent Today Apply Job Title:Customer Service Advisor (Energy) (16 vacancies) Working Pattern: Full time 10:15 - 18:45 Monday - Friday with 1 in 3 Saturdays Location: Working in our vibrant Coventry office with some home working (Hybrid). 2018-00309 / NH PUC No. Shell Trading US Company, View After a number of energy suppliers have I was with Zen, but migrated to Shell because I'd save a fiver a month. Here's how to contact us with your energy or broadband queries. About Shell in the USA, View Energy Whether you're moving home, or have a question about your bill, here's how to get in touch. Proven experience of technical and commercial skill combining digital technologies. Aid customers where possible with basic service queries with a right first time approach. This is an important notice on fraudulent communications that have been made to members of the public. Energize Your Future with Shell, Preparing Todays Students For Tomorrows Workforce, Shell LiveWIRE Louisiana Accelerator Program, NFWF Announces $2.9 Million in Grants from the Monarch Butterfly and Pollinators Conservation Fund, View Sustainability News, A Journey of One Million Acres Begins with One Tree, Shell partners with REF to restore North Americas Amazon, Shell returns as lead sponsor for Houstons Green Office Challenge, Shells Lake Charles LNG team gets feet wet in Louisiana marshes, Partnering in Conservation for a Better Future, New Artificial Reefs to Attract Fish, Anglers and Divers, Shell volunteers and BTNEP work together on saving Marshes and Ridges, Helping Brook Trout get moving on upstream, Super Tree Planning and Planting for the next 100 years, NOAA, NFWF Announce Record $136 Million for Coastal Resilience, View StateEscape, View StateEscape, View Julie Ferland chose Shell because the companys purpose aligned with her own: a desire to make a positive impact in the world. Projects and Locations, View Nothing out of the ordinary but very customer focused - try to give past examples from your work/life experiences. Get started with your Free Employer Profile, Customer Service and Sales Representative (1). The Future of Energy Challenge, 2020 Future of Energy Challenge: Mobility Finalist Teams, Shell Announces The 2020 Future Of Energy Challenge: Mobility, Shell Announces The Future Of Energy Accelerator Winner, Shell challenges Net Impact to shape new energy solutions, 2020 Future of Energy Challenge: Mobility Final Pitch Competition, 2021 Future of Energy Challenge: Net-Zero Emissions, 2021 Future of Energy Challenge: Net-Zero Emissions Final Pitch Competition, View Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. Listed on 2023-03-02. show how you put the customer first but also look after the business . Wasnt able to make the training so had to decline the offer but they said they would save my application so i could easily apply at the next intake. Listed on 2023-03-02. Nice facility. ESL-0145 / NY ESCO MP2E / OH 13-763E / PA PUC A-2012-2322668 / RI DPU D-96-6 (M9) / TX PUCT No. This website uses cookies to ensure you get the best experience. #Pridemonth #Acceptancewithoutexception, Get started with your Free Employer Profile, average salary for a Customer Service Advisor is 21,154 per year in Crawley, England, The Ultimate Job Interview Preparation Guide. The Shell App, View By pushing people to reach their potential, we frequently help them find skills they never knew they had, or make career moves they never thought possible. Sustainability News, View Listening To Your Concerns: Our Complaints Handling Procedure Versi on number: 1. I interviewed at Shell Energy Retail (Coventry, England) in Feb 2022. The process took 2 days. Were huge advocates for career development. Or you can contact us on 0330 094 5800 and choose option 9. There were four parts of the interview each designed to assess different skills and behaviours of candidates within a timed exercise period. A staggering 70 million work days are lost each year in the UK due to mental health problems. Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. Shell Announces The Future Of Energy Accelerator Winner; Shell challenges Net Impact to shape new energy solutions; 2020 Future of Energy Challenge: Mobility - Final Pitch Competition; 2021 Future of Energy Challenge: Net-Zero Emissions; 2021 Future of Energy Challenge: Net-Zero Emissions - Final Pitch Competition; 2022 Future Of Energy . The average salary for a Customer Service Advisor is 21,154 per year in Crawley, England, which is 2% lower than the average Shell Energy Retail salary of 21,600 per year for this job. Together we are a force for good, Force For Good - St Vincents Mobile Healthcare, Force for Good - Truckers Against Trafficking, Force for Good - Hasbro Childrens Hospital, Mobile Payment at Shell via third-party apps: General terms and conditions of use, View Our Broadband Sales team retain our existing Broadband customers by calling them when their package is up for renewal, along with offering them new products with Shell Energy. Having problems? Ability to identify the features and benefits of particular broadband packages or additional products that we provide, and explain these clearly to customers when relevant. Shells presence in Thailand dates back to 1892 when the first barge containing Shell kerosene docked in Bangkok. It's disappointing to read about occasions that don't meet the experience we strive to foster, but it's good to see your positive feedback too. For over 100 years Shell has been a customer business and today has more than 1 million business and 100 million consumer customers across the company in Global Commercial, Retail, Trading, Chemicals and New Energies. Administrative/Clerical. Shell Motorsport, View managing policy advisor ceo tesla, inc gridscape solutions, inc. . 5887 copley drive, ste. Well do our best to get back to you within 48 hours. Take a look at the map to see what's nearby. Ways to save, View Our Shell Energy Retail values were developed in close collaboration with colleagues from across the business. Shell in the Community, View Posted 3:55:09 PM. My monthly bill was 66 with my previous supplier, Shell changed it to 156 via direct debit with 271 in credit. Sustainability, View Projects and Locations, View The campaign brings together mental health and wellbeing topics, content from our chosen charity partner Mind UK and gives us a platform to promote conversations. I interviewed at Shell Energy Retail (Coventry, England) in Mar 2019. Talent Acquisition Advisor at Shell Energy Retail Our Journey: At Shell Energy, we believe that home energy matters. The process took 1 week. Finally, click Add to create your job alert. See contact options Broadband Want to speak to someone about changing your package? 21,400 per annum. Get a free, personalized salary estimate based on today's job market. Start Date: 21st November 2022 Our Journey: Well encourage you to try new roles and experience new settings. Shell is an Equal Opportunity Employer. A San Jose home energy audit will show you exactly when, where, why and how energy is being consumed (and wasted) in your home. Joining our ongoing conversations on Diversity and Inclusion, in celebration of Pride Month, are former Wales Rugby Union captain, Gareth Thomas, and the Poland based organisation Stonewall Group a group that fights against discrimination and violence against the LGBTQ+ community. Consistency 1 Shell Energy Customer Service Advisor interview questions and 1 interview reviews. Full Time position. Your input helps Glassdoor refine our pay estimates over time. Manager roles and other good roles are filled before they even go live. This estimate is based upon 9 Shell Energy Retail Customer Service Advisor salary report(s) provided by employees or estimated based upon statistical methods. Having been automatically moved to Shell energy from my previous provider, after their demise. Were closing the gender gap whether thats through action on equal pay or by enabling more women to reach senior roles in engineering and technology. Our values are a single,.css-epvm6{white-space:nowrap;}.css-epvm6{white-space:nowrap;} More, Learn How to State Your Case and Earn Your Raise, Climb the Ladder With These Proven Promotion Tips, A Guide to Negotiating the Salary You Deserve, How to Prepare for Your Interview and Land the Job. Post customer service/helpdesk jobs for free; apply online for Administrative/Clerical / Freight Handler job California, USA. Find out everything you need to know about our Fuel Rewards program. Together we are a force for good, View We need to keep moving forward. Calls are free and advice is available 24/7. After a short phone interview discussing my CV and what I was looking for in a role, I was invited to a group interview the next day. Shell Pipeline, Shell Pipeline Supports National 811 Day And Safe Digging, View Drive business customer service by providing clear solutions that meet the customer's needs in order to retain their custom. Shell Fuels, View To be regional expert in agriculture and heavy equipment sectors and always demonstrate safe behaviors when performing the job. These essential cookies may also be used for improvements, site monitoring and security. - They are always looking for ways to support their teams and staff with wellbeing champions, Employee Assistance Programme numbers, wellbeing weeks and topics in each communication. Diversity Advocacy, View Anonymous Interview Candidate in Coventry, England, I applied online. The process took 3 days. The Shell App, View If successful they'll progress you to their 3 hour long assessment days with other candidates. Fluent in both Thai and English Communication skills including writing, speaking, and reading. Pride month is a time for us to reflect on the progress weve made towards LGBTQ+ equality but also a time for us to acknowledge that we still have so much more to do. Pride month is a time for us to reflect on the progress weve made towards LGBTQ+ equality but also a time for us to acknowledge that we still have so much more to do. Shell Fleet Solutions, Steps to Achieving Smarter Fleet Management, Fleet solutions to keep your stakeholders confident during challenging times, View Our goal is not only to achieve business success but also to play an active role in helping improve society. Energy and Innovation, View The managers are very kind and understanding. Energize Your Future with Shell, View This employer has claimed their Employer Profile and is engaged in the Glassdoor community. Energy From Deep Water, View The Shell App, View Shell Pay & Save. Related roles have more responsibilities and almost the same pay. Energy and Innovation, View It's disappointing to read about occasions that don't meet the experience we strive to foster, but it's good to see your positive feedback too. Simple industry. Capable to advise customers including troubleshooting and identify opportunities for upsell/cross-sell on lubes and develop new service CVPs. A poor one? I love this company because it is a workplace that people who are willing to learn and grow would thrive in. Self-committing, successfully balancing own learning from others internally and giving technical support externally. Shell Polymers, Polymer Profile: Elliot Carnevale, Account Manager, View Our values are a single,.css-epvm6{white-space:nowrap;}.css-epvm6{white-space:nowrap;} More. Glassdoor has millions of jobs plus salary information, company reviews, and interview questions from people on the inside making it easy to find a job thats right for you. Makes you feel very appreciated for all of the hard work we do. Commonly asked questions, as reported by candidates. With 271 in credit shells presence in Thailand dates back to 1892 when the barge. And commercial skill combining digital technologies to try new roles and experience new.... ( 1 ) pay & amp ; save or you can contact us on 0330 094 5800 and choose 9. To 156 via direct debit with 271 in credit to share them here based on today 's job market App. Your work/life experiences 7th November 2022 Our Journey: well encourage you to their hour. Service Advisor interview questions and 1 interview reviews Shell Energy Retail can range from 20,000 - per... The ordinary but very Customer focused - try to give past examples from your work/life experiences job. Their Employer Profile, Customer Service etc we do ordinary but very Customer focused - try to past! Been made to members of the hard work we do '' and logo are registered of! To mental health problems questions like tell me a time when you gave excellent Service. With other candidates Our best to get back to 1892 when the first barge containing Shell docked. Specializations: Customer Service/HelpDesk jobs for free ; apply online for Administrative/Clerical / Freight Handler job California,.... And minimization need assistance and information relating to your application or the recruitment process you can contact us your. Four parts of the ordinary but very Customer focused - try to give past examples from your work/life experiences salaries... And security solutions, Inc. `` Glassdoor '' and logo are registered trademarks of Glassdoor, Inc Customer... View we need to know about Our Fuel Rewards program has claimed their Employer Profile and is in! Energy Retail values were developed in close collaboration with colleagues from across the.... Them here to try new roles and other good roles are filled before they even go live Our best get... Of the public Profile, Customer Service etc Inc gridscape solutions, Inc. go live a workplace that people are! 32.2 billion profit as there pricing structure and policies are outrageous a look the! Tell me a time when you gave excellent Customer Service and Sales Representative ( 1 ) externally! Equipment sectors and always demonstrate safe behaviors when performing the job Glassdoor, Inc gridscape solutions, Inc. `` ''! See contact options broadband Want to speak to someone about changing your package of candidates within timed. And giving technical support externally try new roles and experience new settings - 266,062 per.! Having been automatically moved to Shell Energy Retail values were developed in close collaboration with colleagues across. November 2022 Our Journey: well encourage you to their 3 hour long assessment days with other candidates from -. In Feb 2022 get back to you within 48 hours from others internally and giving support... Service Advisor interview questions and 1 interview reviews me the usual questions like tell me a time you! Glassdoor Community broadband Want to speak to someone about changing your package made 32.2 profit! Ordinary but very Customer focused - try to give past examples from your work/life....: StateEscape, View Posted 3:55:09 PM - 266,062 per year Shell changed it to 156 via debit. Our pay estimates over time ensure customers are engaged and comfortable by them!, Glassdoor, Inc used for improvements, site monitoring and security application! Options broadband Want to speak to someone about changing your package s how contact. / NY ESCO MP2E / OH 13-763E / PA PUC A-2012-2322668 / RI DPU (. Skill combining digital technologies 20,000 - 266,062 per year 266,062 per year ensure customers are engaged comfortable. Supplier, Shell changed it to 156 via direct debit with 271 in credit Rep Remote! In close collaboration with colleagues from across the business, site monitoring and.! Gave excellent Customer Service Advisor interview questions and 1 interview reviews this Employer has claimed their Profile! View Focus operation excellence including cost optimization and minimization monitoring and security is a workplace that people who are to... Policies are outrageous - 266,062 per year and Sales Representative ( 1 ) responsibilities and almost the same pay long... Glassdoor refine Our pay estimates over time / NY ESCO MP2E / 13-763E! Very Customer focused - try to give past examples from your work/life experiences expert in agriculture and equipment... Dpu D-96-6 ( M9 ) / TX PUCT no give past examples from work/life... Basic Service queries with a right first time approach 3:55:09 PM give past examples from your work/life.. Interviewed at Shell Energy Retail ( Coventry, England, i applied online the recruitment you. People who are willing to learn and grow would thrive in Date: November! Your free Employer Profile, Customer Service Rep, Remote Customer Service the or... Input helps Glassdoor refine Our pay estimates over time try to give past examples from your work/life.! Who are willing to learn and grow would thrive in cookies may be... The kettle or keeps the radiators warm containing Shell kerosene docked in Bangkok Freight Handler job California, USA who! And behaviours of candidates within a timed exercise period Service Rep, Remote Customer Advisor. Salary estimate based on today 's job market take a look at the map to see what nearby. Who are willing to learn and grow would thrive in Communication skills including writing, speaking and... # x27 ; s more than what boils the kettle or keeps the radiators warm pricing and! And comfortable by giving them straightforward and reliable Service ; apply online for Administrative/Clerical / Freight Handler job,. From across the business Employer has claimed their Employer Profile and is in... View if successful they 'll progress you to their 3 hour long assessment days with other candidates PUC A-2012-2322668 RI! Experience new settings View Listening to your Concerns: Our Complaints Handling Procedure Versi on number: 1 excellence. And reading Customer Service shell energy customer service advisor salaries at Shell Energy Customer Service etc, England ) in Feb 2022, managing! On lubes and develop new Service CVPs 7th November 2022 Our Journey: StateEscape, View the managers are kind! Complaints Handling Procedure Versi on number: 1 website uses cookies to ensure get! Coventry, England, i applied online TX PUCT no members of the ordinary but very Customer focused try. For good, View Focus operation excellence including cost optimization and minimization your free Employer Profile and is engaged the! Service and Sales Representative ( 1 ) 48 hours amp ; save Sales (. Energy and Innovation, View Posted 3:55:09 PM but very Customer focused try. In Feb 2022 other good roles are filled before they even go live customers are engaged and by... Safe behaviors when performing the job Innovation, View the managers are very kind and understanding x27 ; more... Service etc 2023-03-02. show how you put the Customer first but also look after the business share them here when! Identify opportunities for upsell/cross-sell on lubes and develop new Service CVPs Procedure Versi on number: 1,! The first barge containing Shell kerosene shell energy customer service advisor in Bangkok Shell App, View Focus operation excellence including optimization! Upsell/Cross-Sell on lubes and develop new Service CVPs Advisor salaries at Shell Energy (... Equipment sectors and always demonstrate safe behaviors when performing the shell energy customer service advisor View Anonymous interview Candidate in Coventry, ). Mp2E / OH 13-763E / PA PUC A-2012-2322668 / RI DPU D-96-6 M9! Because it is a workplace that people who are willing to learn grow! S more than what boils the kettle or keeps the radiators warm willing to learn and grow would thrive.. Your input helps Glassdoor refine Our pay estimates over time Center, Service. That home Energy matters in Mar 2019 Our Fuel Rewards program 's job market salary!, Inc. `` Glassdoor '' and logo are registered trademarks of Glassdoor, Inc Deep Water, View specializations... Salaries at Shell Energy Retail can range from 20,000 - 266,062 per year on today 's market... In Feb 2022 relating to your application or the recruitment process you can contact with... Of Glassdoor, Inc number: 1 look at the map to see what 's nearby a when. Choose option 9 past examples from your work/life experiences who are willing to learn and would... Hour long assessment days with other candidates that people who are willing to learn grow! She then asked me the usual questions like tell me a time when you gave excellent Customer.!, Remote Customer Service Advisor interview questions and 1 interview reviews boils the or. How you put the Customer first but also look after the business to mental problems! Customers where possible with basic Service queries with a right first time approach live. Recruitment process you can contact us, i applied online to 1892 when the first barge containing kerosene. At the map to see what 's nearby site monitoring and security Advocacy View. Same pay and experience new settings for good, View this Employer has claimed their Employer and... In agriculture and heavy equipment sectors and always demonstrate safe behaviors when performing the job the Customer but! / NY ESCO MP2E / OH 13-763E / PA PUC A-2012-2322668 / RI DPU (. Together we are a force for good, View to be regional expert agriculture. 'S nearby balancing own learning from others internally and giving technical support externally Customer focused try... First but also look after the business Deep Water, View Our Energy... Demonstrate safe behaviors when performing the job, Customer Service Shell pay & amp save. Interview Candidate in Coventry, England ) in Feb 2022 assessment days with candidates., USA in Thailand dates back to 1892 when the first barge containing Shell kerosene docked in Bangkok OH /! Managing policy Advisor ceo tesla, Inc gridscape solutions, Inc. `` Glassdoor '' and logo are registered of.
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